Support Center
Get the help you need to make the most of JAG Finance
Need immediate assistance? Here are the most common ways to get help:
Live Chat
Get instant help from our support team
Available 24/7
Email Support
Send us a detailed message
Response within 24 hours
General Support
Email: support@jagfinance.com
Phone: +1 (555) 123-4567
Hours: Monday - Friday, 9 AM - 6 PM EST
Technical Support
Email: tech@jagfinance.com
Priority support for technical issues
Response time: 4-8 hours
Getting Started
How do I create my first budget?
Start by creating pockets for different spending categories. Add your income and allocate funds to each pocket. Track your expenses by assigning them to the appropriate pockets.
Can I import my existing financial data?
Yes! You can import CSV files from your bank or other financial institutions. Go to Settings → Import Data to get started.
How secure is my financial information?
We use bank-level encryption and security measures to protect your data. Your information is encrypted both in transit and at rest.
Account & Billing
How do I upgrade to a premium plan?
Navigate to Settings → Subscription to view available plans and upgrade options. Premium features include advanced analytics and unlimited transactions.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Your access will continue until the end of your current billing period.
How do I export my data?
Go to Settings → Export Data to download your financial information in CSV or PDF format.
Features & Usage
What are pockets and how do they work?
Pockets are separate budget categories that help you allocate your money for different purposes. Think of them as digital envelopes for your spending.
How do I set up recurring transactions?
When creating a transaction, check the “Recurring” option and set your preferred frequency (weekly, monthly, etc.).
Can I share my budget with family members?
Premium users can create shared pockets and invite family members to collaborate on budgets.
User Guide
Comprehensive guide to all JAG Finance features
Video Tutorials
Step-by-step video guides for common tasks
Community Forum
Connect with other users and share tips
API Documentation
For developers integrating with JAG Finance
24/7 Availability
Get help whenever you need it
Expert Team
Financial professionals ready to help
Secure Support
Your privacy is always protected
Can't find what you're looking for? Send us a message and we'll get back to you as soon as possible.
Thank you for choosing JAG Finance. We're here to help you achieve your financial goals.